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How Can I Get My Order?

SHIPPING

We ship Australia wide.  FREE SHIPPING for all orders of $59 or more!  

Shipping charges are calculated at checkout and varies depending on the weight of your order and your location.  As a guide though, the minimum postage cost, as per Australia Post, is $7.95 (for up to 500g), prices then vary for orders over 501g.  Some of our products have postage included in the price or flat rate postage and these products will specify this in the product description.  We also offer free shipping for all orders of $59 or more, so this may be more cost effective for your order.  

Click here to view our online shop. 

DELIVERY

We offer free delivery to the areas listed below.  

Richmond - Penrith - St Marys (NSW)
Including but not limited to: Cranebrook, Londonderry, Jordan Springs, Hobartville, St Clair, Werrington, North Richmond, Kingswood, Glenmore Park, Springwood, Blaxland, Emu Plains, Kurrajong, Penrith, South Penrith, Jamisontown. 
 
Delivery day:  Wednesday, on a fortnightly basis.  
Orders & payment must be in by 8pm the night before delivery.  
Minimum order:  $0
Enter code PENRITH at checkout to receive free delivery.  If any problems, please let us know via our 'Contact Us' page.
 
McGraths Hill - Rouse Hill - Blacktown (NSW)
Including but not limited to: Marayong, Riverstone, Doonside, Mulgrave, Beaumont Hills, Kellyville, Marsden Park, Box Hill, The Ponds, Stanhope Gardens, Glenhaven, Castle Hill, Baulkham Hills, Glenhaven.
 
Delivery day:  Tuesday, on a fortnightly basis.  
Orders & payment must in by 8pm the night before delivery.
Minimum order:  $30
Enter code BLACKTOWN at checkout to receive free delivery.  If any problems, please let us know via our 'Contact Us' page.
 
T&Cs for local free delivery
Order & pay online via https://kolysdogtreats.com.au
Select your free delivery method under shipping options when checking out.
Orders can be delivered to your home or work.
Orders will be left at your front door (home) or reception (work).  Alternatively, you can leave instructions in the comments section upon check out.
 

COLLECT YOUR ORDER

You may arrange to collect your order from our HQ.  Once your order is ready, you will receive an email advising that it is ready for collection.

We are located on Terrace Road, North Richmond NSW 2754.  This is my home address and will only be given once your order is ready to collect.

We are also at Richmond Good Food Market every Saturday.  See below for full details.

MARKETS & EVENTS

Every Saturday
Richmond Good Food Market
Richmond Park, March Street, Richmond NSW
8am - 1pm
Facebook:  Richmond Good Food Market   
 
1st & 3rd Sundays of the Month
Concord Rotary Farmers Market
9am-1pm
Cintra Park (car park), Crane Street, Concord NSW
 
We also attend other events, expos, festivals and dogs days out.  You can keep up to date with these by our Facebook page, or by subscribing to our monthly email newsletter (you can do this at the bottom of our website).